Privacy Policy


From 25-5-2018, the new Regulation 2016/679 / EC on the protection of personal data was implemented, with the main goal of strengthening this protection in all EU Member States.

Technological developments and globalization have brought new challenges in terms of personal data protection. Personal data is part of the daily life of individuals because they contribute to it or because it is necessary for the commercial and operational activity of businesses and the economy as a whole. However, the protection of natural persons in relation to the processing of their personal data is a fundamental right of everyone and for this reason they must have full control and access to them.


For our company, the protection of personal data is a basic principle and a factor of trust for our employees, customers and suppliers.

The company respects the personal privacy of each user of the Website. This is a summary of the information that Lychnia can collect and how it can use it as well as information about the actions that the user of the Website must take if he does not wish to collect or further process his personal information. during his visit to the Website.

The website, respecting the new Regulation and your personal data, implements it immediately. In this context, we inform you about the key points of the relevant legislation, in order to continue the cooperation between us.


In the context of our cooperation, we collect and process personal data in order to better organize the relationship between us, to serve and inform you. Information- Data we collect are indicative: name, surname, gender, VAT number, e-mail, telephone, etc.

In any case, we collect data only with your consent when you provide them voluntarily in order to provide access to applications and services that are or will be available through the website. We may transfer your data to third parties only for the execution of the transaction between us (postal / transport companies, banks).


Your personal data is collected and used for specific and specifically mentioned purposes only. Particularly:

For the execution of the transactional relationship between us

For our compliance with the obligations imposed by law (eg tax legislation)

For your access and service

For statistical purposes

For the evaluation of applications and CVs for the purpose of recruitment in our company

If we have a legitimate interest to do so

In order to be informed about our new products, offers, draws, actions and actions and to participate in our customer satisfaction surveys with your consent.

Contact: We use your data to answer your requests / questions. The information you share with us, enables us to manage your requests and respond to you in the best possible way.


In some cases, technical information that is not personally identifiable may be collected automatically (e.g., not through registration) when a user visits or uses the Website. Examples of this type of information that can be collected are the type of Internet Browser used by the user, the type of computer operating system used by the user to visit the Website, and the domain name of the website used by the user. in order to link to the Website.


We retain your personal data for as long as necessary in order to meet and fulfill our above mentioned purposes.

In principle, these data will be maintained throughout the duration and until the termination of the transaction between us (product orders, returns, etc.) and for the period of time required by law for tax purposes. Therefore, after that, we delete them. Only exceptionally will we continue to process personal data, after its expiration specifically.

For statistical purposes

Information that is necessary in order to meet our legally required obligations.

Data that is necessary for the exercise of our legal claims.


For the smooth operation of our website and to ensure the best experience of visitors, we use very small text files (cookies) which are used by browsers and allow the recognition of user preferences.

On our website we use cookies that allow the execution of basic functions of the website, measure user traffic and help website administrators to improve the content of websites and cookies which help to display personalized content for the user.

The user can whenever he wants to modify the settings of the browser (browser) and manage the operation of cookies (objection to the use of cookies, delete cookies, etc.).


According to the new Regulation, extended rights regarding your personal data are provided and secured.

Right of access: You have the opportunity to be informed about the collection and processing of your personal data by our company, as well as the right to receive a copy of them.

Right of Correction: You have the right to update and correct any errors regarding your personal data

Right of Deletion: You can request the deletion of your data from our company. Exceptionally, we can refuse deletion in accordance with current legislation.

Right to restrict processing: You have the right to request a restriction on the processing of your personal data by our company

Right to portability: You have the right to receive in a structured, widely used and machine-readable form, the personal data you have provided to us about you.

Right of objection: You have the right to object to the processing of your data for specific purposes (eg commercial, advertising, statistical).

Right to human intervention: You have the right to object when a decision relating to you is based solely on automated processing, including profiling, and this decision produces legal effects or significantly affects you.

For any information regarding the privacy policy of our company, as well as for the exercise of your above mentioned and described rights, you can contact the Personal Data Protection Officer of our company Mr. xxxxxxxxx via email or via telephone number at xxxxxx.

In any case, you can file a complaint with the Personal Data Authority, if you consider that the collection and processing of your data takes place in violation of applicable law.